Customer Love Letters: Ben Lahman of VW Service

August 27, 2012

Dear Volkswagen of America,

I had my car serviced with another Volkswagen service center on three different occasions for the same issue which was never resolved. With in only a few minutes on this service, it was confirmed that there was an issue, and it was finally fixed! Not only was my car fixed, but the overall kindness and experience I received was exceptional.

I will never take my car anywhere else but Schmidt!

Thank you,

Nancy (of Findlay, OH)


Dear Nancy,

Thank you, Nancy! You had the pleasure of working with our newest Advisor, Ben Lahman! Brad Armstrong, a very experienced VW Technician, was happy to fix it!


The Ed Schmidt Management Team

Ben Lahman, a graduate of Wauseon High School, has recently relocated back to Bowling Green from California! Ben has managed multiple service shops, and comes packing years of experience. We’re so happy to welcome him to our team. He is doing a fantastic job! Email Ben at 


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